RETURN POLICY
Our product guarantee
Warranty: the guarantee of our most products is one year. Before shipping out, all goods have been double verified. After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.
If you have any using problem of the products which buy, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.
Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.
Repair Policy
When your product get damaged after using some time and need repair, we provide repair service for you. Please contact with customer service about the repair.
You need use simple airmail to send the item back to us, after we fix it, we will send back to you. We will not charge you for simple airmail ship back, but if you ask for express shipping, you need to pay for this.
Kinly note: If you want to return for repairing, you need to paid for return cost. Only your receive a wrong item,and return it back to us, we will cover return cost.
Any other questions, please feel free to contact customers service.